Shivani Designer Kurti values your feedback and strives to supply you with high-quality items.
Inspite of taking utmost care while delivering the right product for you, we understand that sometimes the product may have some damage. In such a case, please read up the Return/Exchange policy as below:
1) We strictly do not have any returns/exchange/cancellation/refund on any products once an order is placed.
2) Also, there is no returns/exchange/cancellation/refund in case of size issues. Hence it is always advisable to order one size up.
3) Returns and exchange is entertained only in case of damage.Damaged and defective products replacement/Exchange will be delivered with in 5-7 business days.
4) No exchange without parcel opening video (clearly showing the damage)
5) Pls contact us on +918347675607 in case of any damage within 24 hours of receipt of parcel
with the parcel opening video.
6) In case of valid claim of damage, we will ship the replacement product. However, if the same product is not available, the customer can order another product. Refunds would not be given in any instance.
7) Also, this being online sales, there may be slight variations in the colour/finish/fabric depending on the screen resolution of your devices and also the camera lights. No returns/exchange/cancellation/refund will be entertained in such cases.
Thank you for shopping with Shivani Designer Kurti !